If you’ve misplaced your alarm system’s user guide you can download a new one. All user guides listed here are in Adobe portable data format (PDF) and you’ll need a reader that can view them.

To download and install the newest version of Adobe Reader, click here.  Get Adobe Acrobat Reader

Finding your alarm system’s model number

Nearly all alarm systems have a wiring diagram and other information printed on the inside of the main control panel’s door. Once you have the model number of your system, you can click the appropriate link below to download your new user guide.

Ademco / Honeywell


Apex


Aritech


Caddx / GE Interlogix


DSC


FBI


HAI


Moose / Sentrol


Napco


NuTech


Radionics

Notes from our Clients

  • Always prompt when we set off the alarm ourselves. Keep up the excellent work. Thanks!

    C. Lipscomb
  • Protection Unlimited’s service is exactly what I need: quick response to the alarm, staying on the phone with me while I check out the area causing the alarm. Extremely kind and patient!

    M. Standridge
  • I have been with Protection Unlimited for 30 years and I have not had any problems.

    E. Sills
  • I have been your customers for thirty-two years. When I moved recently you installed my new system. I live alone and depend on Protection Unlimited for my safety. Thanks!

    M. McGinley
  • Thank you for your quick response to the alarm. It is a good feeling to know you are there for us. Your associates are always pleasant and helpful.

    J. Person
  • You are MY company… I’ve had you serve me for 24 years… I wouldn’t want anyone else -- smile! Your people are professional and courteous… from management, to technicians, to call-response operators. I hope to continue our relationship for years to come. Keep up the good work! P.S. And your prices are great as well.

    R. Clausier
  • I have been with Protection Unlimited for years and I’m very much satisfied, contented, and pleased with the service they have provided since I have been a customer. The staff and service workers are courteous and the workmanship is good.

    M. Towns
  • Have had service since 2012. Always prompt on calling when alarm goes off. Very friendly staff that are the ones that have been employed there since I received system. Service repair man always knows how to fix problems. Very happy with!!

    M. Elliott
  • I am very pleased with the service you provide. I am not scared to come in my house. I feel safe at night.

    P. Hendricks
  • When I accidentally set off the alarm, I appreciate you all calling so quickly to make sure everything is okay. It’s very reassuring in case I have a true emergency.

    J. Grogan